ICONS Leadership Training: Be a Successful Communicator

When: Thursday, June 07, 2012 9:00 AM - 4:00 PM
Where: 1300 Pennsylvania Ave, NW, Washington, DC : Ronald Reagan Building, Classroom 4
Event Type(s): Training

This one-day training session combines research from the Harvard Negotiation Project with UMD ICONS Project role play exercises and coaching from experienced trainers to deliver communication strategies you can use to improve communication in your workplace every day.

Who should take this 1-day class?
Professionals from any sector looking to improve communication skills and build positive working relationships that boost productivity.

How you will benefit:
-Learn strategies to defuse intensity during difficult conversations in the workplace
-Recognize the disconnect between "message sent" vs. "message received"
-Engage in active listening and check for understanding
-Gain confidence by practicing key skills in small group, real-world simulations
-Receive feedback and coaching from experienced trainers
And get a FREE copy of the Harvard Negotiation Project book, Difficult Conversations!

Website: http://www.icons.umd.edu/training/communication

Ticket Information:
Charges: Early Bird rate until 5/21! $250.00; ;
Available at: Register through website
Phone: 301-314-7884
Website: http://www.certain.com/system/profile/form/index.cfm?PKformID=0x1298613f4a8

For more information, contact:
Jayne A. Nucete
ICONS Project/CIDCM
+1 301 405 4171

www.icons.umd.edu/training/home




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