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The Conflict Resolvers Network

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Welcome to the Conflict Resolvers Network at the University of Maryland. The people and programs listed here are a consortium of advisors, counselors and mediators on campus who are available to assist with resolving conflict for faculty, staff, and students. This guide is designed to assist you in selecting the right program or person for your situation. However, any of these individuals will be glad to direct you to the most appropriate resource.

Members of the CRN Network have been asked for help or advice on a large number of topics and new ones continually come to our attention. Listed below is a partial list of the issues we have addressed. We encourage you to contact one of us even if you don't see your particular issue listed below, as we will be glad to refer you to the most appropriate resource:

  • working relations among faculty,staff and students
  • work conditions/work load
  • violations of law
  • threats of violence
  • sexual harassment
  • pay and benefits
  • personal issues
  • medical/health concerns
  • discrimination
  • disciplinary actions
  • financial emergencies
  • leave
  • ethical issues
  • academic advising concerns
  • tenure and promotion
  • retirement
  • termination of contract

Faculty Ombudsperson

http://www.umd.edu/ombuds/faculty/

Negotiates and mediates grievances or concerns of faculty members.

Dr. Ellin K. Scholnick
escholni@umd.edu
4205 John S. Toll Physics Building
College Park, MD 20742
301.405.1901

Staff Ombudsperson

http://www.umd.edu/ombuds/staff/

Mediates work-related issues for all staff employees and provides confidential consultation.

Cynthia Edmunds
cedmunds@umd.edu
4205 John S. Toll Physics Building
College Park, MD 20742
301.405.0805

Graduate Student Ombudsperson

http://www.gradschool.umd.edu/Ombuds/

Seeks to secure timely and fair outcomes for graduate student concerns related to their campus experience. Provides confidential consultation and will mediate disputes when requested.

Mark A. Shayman, Ph.D.
shayman@umd.edu
2100A Lee Building
301.405.3132

Undergraduate Student Ombudsperson

http://www.ugst.umd.edu/ombuds/

Provides information on university policies and procedures, makes referrals to appropriate campus colleagues who may be helpful with resolving issues, and sometimes facilitates the resolution of problems.

Ann C. Smith
asmith@umd.edu
2100 Marie Mount Hall
301.405.9165

Office of Civil Rights and Sexual Misconduct

hhttp://www.umd.edu/ocrsm/

Responsible for receiving and responding to all complaints involving sexual misconduct and discrimination as defined by the University Sexual Misconduct Policy and Non-Discrimination Policies.

Catherine A. Carroll, J.D.
carrollc@umd.edu
titleixcoordinator@umd.edu
civilrights@umd.edu
4113 Susquehanna Hall
301.405.1142

Staff Relations Office

https://uhr.umd.edu/staff-relations/

Advises and assists in personnel matters for staff employees, including policy explanation and application, disciplinary and dismissal actions, lay-offs, probation, PRD, Family Medical Leave, and grievances.

Jennifer Matthews
jmatth11@umd.edu
2100 Chesapeake Building
301.405.0001

Faculty & Staff Assistance Program

http://www.health.umd.edu/fsap/

Provides assessment, referral, and counseling services to all faculty and staff and their family members for personal and/or job related concerns. Advise and provide consultation and coaching to supervisors and administrators around individual or departmental issues.

Tom Ruggieri
ruggieri@umd.edu
0102A Health Center
301.314.8170

Joan Bellsey
jbellsey@umd.edu
0102B Health Center
301.314.8099

Center for Leadership and Organizational Change

http://cloc.umd.edu/

CLOC provides customized consulting and leadership coaching, enabling departments and groups to effectively achieve their organizational goals. We partner with clients to develop an approach tailored to the departmental context and to the specific needs of participants.

Laura Scott
ldscott@umd.edu
0102 Seneca Building
301.405.7584

Office of Faculty Affairs

https://faculty.umd.edu/

Supports all faculty and the Provost in the areas of promotion, recognition, development, policies and procedures, and reporting.

John Bertot
jbertot@umd.edu
2117B Admin Building
301.405.4252