Welcome to the Conflict Resolvers Network at the University of Maryland. The people and programs listed here are a consortium of advisors, counselors and mediators on campus who are available to assist with resolving conflict for faculty, staff, and students. This guide is designed to assist you in selecting the right program or person for your situation. However, any of these individuals will be glad to direct you to the most appropriate resource.
Members of the CRN Network have been asked for help or advice on a large number of topics and new ones continually come to our attention. Listed below is a partial list of the issues we have addressed. We encourage you to contact one of us even if you don't see your particular issue listed below, as we will be glad to refer you to the most appropriate resource:
working relations among faculty,staff and students
Seeks to secure timely and fair outcomes for graduate student concerns related to their campus experience. Provides confidential consultation and will mediate disputes when requested.
Provides information on university policies and procedures, makes referrals to appropriate campus colleagues who may be helpful with resolving issues, and sometimes facilitates the resolution of problems.
Ann C. Smith asmith@umd.edu
2100 Marie Mount Hall
301.405.9165
Administers staff grievance procedure involving appeals of disciplinary action, discrimination allegations and alleged violations of campus policies/employment laws/MOUs, and represents management at hearings. Explains personnel policies and interprets collective bargaining agreements. Advises management on disciplinary and performance issues.
Cherie Forster cforster@umd.edu
1101D Chesapeake Building
301.405.3576
Bill Pugh wpugh@umd.edu
1101D Chesapeake Building
301.405.5681
Patrick Laden pladen@umd.edu
2100 Chesapeake Building
301.405.2030
Provides assessment, referral, and counseling services to all faculty and staff and their family members for personal and/or job related concerns. Advise and provide consultation and coaching to supervisors and administrators around individual or departmental issues.
CLOC provides customized consulting and leadership coaching, enabling departments and groups to effectively achieve their organizational goals. We partner with clients to develop an approach tailored to the departmental context and to the specific needs of participants.
Laura Scott ldscott@umd.edu
1125 Cole Student Activities Building
301.405.7584